Sales and purchase conditions for Veslemoyart.no for Veslemoyart.no
Updated September 5, 2024
1. General
Veslemoyart.no sells paintings directly from the artist to the customer. By purchasing products from our website, you accept our sales and purchase conditions. We recommend that you read the conditions carefully before completing your purchase.
2. Order
All orders are made via our website. Once you have placed an order, you will receive an order confirmation by e-mail. The order confirmation is a confirmation that we have received your order, and serves as a receipt. If you do not receive an order confirmation, please contact us immediately.
3. Prices and Payment
All prices stated on Veslemoyart.no is in Norwegian kroner (NOK) and includes value added tax (VAT) and art tax 5% if applicable. We reserve the right to change the prices of the products at any time, but any price changes will not affect orders that have already been placed. Payment is made through our secure payment solutions.
4. Delivery
The delivery time will vary depending on the product's availability and delivery address. We strive to dispatch all orders as quickly as possible and you will receive an email when the items have been dispatched. Veslemoyart.no cannot be held responsible for delays due to circumstances beyond our control. Typically 3 – 14 days.
5. Right of withdrawal and return
As a consumer, you have a 14-day right of withdrawal in accordance with the Right of Cancellation Act. To make use of the right of withdrawal, you must notify us within 14 days of receiving the item. The item must be returned in its original condition and packaging. Return costs are covered by the customer.
6. Complaint
If you receive a damaged or faulty product, please contact us as soon as possible and no later than 14 days after the fault was discovered. We will then attempt to correct the error by repair, replacement or refund.
7. Privacy and GDPR
Veslemoyart.no takes your privacy seriously. We only collect personal data that is necessary to process your order, such as name, address, e-mail and telephone number. Your personal data is treated confidentially and is only shared with third parties necessary to complete the order, such as carriers and payment providers.
You have the right to request access to the personal data we hold about you, and you can request that the data be corrected or deleted. For more information on how we handle your personal data, you can read our privacy policy.
8. Changes to Terms and Conditions
Veslemoyart.no reserves the right to change these terms and conditions of sale and purchase at any time. Any changes will be published on our website, and we recommend that you keep up to date with the current terms.
9. Contact information
If you have any questions regarding our sales and purchase conditions, please contact us at:
Email: hei@veslemoyart.no
Telephone: +47 920 52 036